If you are a rideshare driver working for Uber or Lyft, you know how important it is to stand out to get the best ratings and tips. Worldwide, there are an estimated 3-4 million Uber drivers and in the United States, there are 1 million Lyft drivers. This is a lot of competition to face; however, there are simple things you can do to stand out from the crowd. Here are three ways that rideshare drivers can go above and beyond for their passengers:
Keep Your Car Clean
Keeping your car clean will help your riders feel more comfortable during their transit. Air fresheners can go a long way to maintain a neutral, clean smell in your car. Additionally, rideshare drivers should ensure there is no trash lying around, especially in the back seat where most of their riders will choose to sit. Many riders may need to utilize your trunk as well, especially if they are being picked up from the airport or are in the process of traveling. Don’t forget to vacuum out your trunk and leave enough space for at least one suitcase so that you are never taken by surprise if a passenger asks to put something in your trunk.
Offer Small Amenities
A box of tissues, bottles of hand sanitizer, or a spare charger can go a long way for your riders. Having these small amenities available if needed will help you stand out from other drivers who do not consider their rider’s potential needs. This is especially helpful for drivers who are working during peak evening hours on weekends, where passengers are more likely to be out on the town and in need of small personal care items. If you are unable to offer these amenities, offering to change the music or temperature based on your rider’s preferences will help them stay comfortable and relaxed during their ride.
Insure Your Car
Many rideshare drivers will settle for the insurance policies that companies like Uber and Lyft offer. However, these insurance policies do not cover all phases of your job. Usually, if an accident happens during Phase 1 of the ride, or when the rideshare driver is signed in and anticipating a ride request, your basic rideshare insurance will more than likely not cover your expenses. If you would like to explore your rideshare insurance options, contact our team at MAIF Insurance Online. We can work with you to get you the coverage you need. To learn more about your rideshare insurance options, call 301.476.4887 or contact us online.